Great hearing is about more than simply hearing clearly. It’s about being part of the conversation, enjoying time with the people you love, catching every word and making the most of everyday moments.
At Prince and Bates, we’ve partnered with The Hearing Care Partnership to make expert hearing care part of your local practice. Our friendly, experienced audiologist is here to help you get more from your hearing, in a familiar and comfortable setting.
Whether you’re curious about your hearing, looking to reconnect with conversations or exploring ways to hear more comfortably, we’re here to help.
Our services include free hearing tests, hearing aids, ear wax removal, tinnitus consultations and bespoke hearing protection. There’s no pressure and no complicated jargon - just friendly advice, expert support and solutions tailored around you.
Because better hearing means more opportunities to connect, participate and enjoy the moments that matter.
Professional complimentary hearing tests
A hearing test is a simple, painless way to understand your hearing health and identify any changes early.
At your appointment, our audiologist will take time to discuss your hearing history, listen to any concerns, and carry out a series of comfortable, non-invasive tests.
Once the assessment is complete, your results will be explained clearly and in plain language, so you fully understand your hearing and what it means for you.
You may benefit from a hearing test if you:
· Find it difficult to follow conversations, particularly in noisy environments
· Often ask people to repeat themselves
· Turn the television or radio up louder than others prefer
· Notice ringing, buzzing, or other unusual sounds in your ears.
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Regular hearing tests are recommended, especially if you are over the age of 50 or have been exposed to loud noise through work or leisure activities.
We also recommend bringing a friend or family member to your appointment. They can offer support and help our audiologist gain a fuller picture of how your hearing may be affecting everyday life.
Our hearing tests are available to adults aged 18 and over and provide valuable insights into your overall hearing health.
Hearing aids & hearing loss solutions
If hearing loss is identified, our audiologist will guide you through the available options and recommend solutions tailored to your hearing needs, lifestyle, and budget.
We offer a wide range of modern hearing aids that are comfortable, discreet, and highly effective. Today’s hearing aid technology is designed to improve speech clarity, reduce background noise, and help you hear more naturally in everyday situations.
We work with leading manufacturers including Oticon, Starkey, and Phonak, giving you access to some of the most advanced hearing aids available. With a variety of styles, colours, and features, there is a solution to suit every preference.
Following your hearing assessment, we will:
· Clearly explain your hearing test results
· Recommend appropriate hearing aid options where needed
· Professionally fit and fine-tune your hearing aids
· Provide ongoing aftercare, adjustments, and support
Our aim is to help you feel confident, comfortable, and supported at every stage.
In some cases, hearing difficulties may be caused by ear wax build-up, which can reduce sound clarity and may not require hearing aids at all.
Why Choose Prince & Bates For Hearing Care?
By working with The Hearing Care Partnership, we are able to offer trusted, high-quality hearing care within a local, familiar practice.
Patients choose us because we provide:
· A professional and trusted local service
· Clear explanations with no pressure or obligation
· Personalised hearing care tailored to individual needs
· Ongoing support and aftercare
· Interest-free payment plans on hearing aids
We take the time to listen, understand your concerns, and offer honest advice you can rely on.
Ear Wax Removal
Excess ear wax can cause discomfort, muffled hearing, and may interfere with the performance of hearing aids. In some cases, it can be the sole cause of hearing difficulties.
We provide safe, effective ear wax removal using the latest recommended techniques. During your appointment, our clinician will assess your ears and select the most appropriate method based on your level of wax build-up, medical history, and ear health.
Following the procedure, we’ll carry out a quick hearing check so you can clearly notice the difference before and after your ear wax removal.
Tinnitus Consultation
Tinnitus is the perception of sounds such as ringing, buzzing, or hissing in the ears and can have a significant impact on daily life. The first step in managing tinnitus is a thorough understanding of your hearing health.
Our audiologist will carry out a free comprehensive hearing assessment and discuss personalised management strategies based on your results, helping you find relief and ongoing support.